SUPPORT

Let’s figure it out.

A little help for your everyday records.

CONTACT THE DEVELOPER

We’re an email away.

For bugs, feedback, and privacy questions. Pondori is maintained by one developer; replies may take some time.

Write an email

Before you send

  • App version (Settings → App info)
  • Phone model and OS version
  • What happened and steps to reproduce
  • A screenshot with personal details hidden, if useful

Please do not send passwords, verification codes, or backup files. Hide personal schedules, transactions, and memos in screenshots.

Delete your data ↗

Frequently asked questions

Do I need an account?

No. You can start using the calendar, ledger, and memos without signing up. A Google account is only needed if you choose to connect Drive backup.

Can I use it without internet?

Yes. Creating and viewing entries works offline. Drive backup, fresh holiday data, and loading ads need an internet connection. If they fail, your everyday entries still work.

How do I back up and restore?

Open Settings → Backup, connect your Google account, and create a backup. Confirm the latest backup time before changing phones. On the new phone, connect the same account and restore. The app checks for automatic backup when you open or return to it, or switch away. Changed entries are backed up once 24 hours have passed since the last backup. Use Back up now whenever needed.

Does backup sync two phones?

Backup is for saving a copy and restoring it. It does not merge changes made on two phones. Restoring replaces the data on the current phone with the chosen backup. Read the confirmation carefully.

How do default reminders work?

Open Settings to choose separate defaults for new timed and all-day schedules on this device. They apply when you create a new schedule. Saved schedules keep their existing reminder settings, and each schedule can be changed separately.

Why are reminders not appearing?

Check notification permission in your phone settings and reminder settings for the schedule. Also check that the overall schedule reminder switch is on in Pondori. Battery restrictions may delay notifications. Include your phone model and OS version when contacting support.

Is everything free?

Yes. All features are free, with banner ads at the bottom of list screens. There is no subscription.

How can I delete my data?

You can delete entries in the app. For all device data, uninstall the app or clear its data in Android settings. Drive backups are separate; see the data deletion guide below.